SAN VENTURATEKNOLOGI

Support — MacTemClean

App: MacTemClean v26.0.0 Developer: San Ventura Teknologi, PT. Contact: founder@s19i.com Web: https://s19i.com/mactemclean Support URL: https://s19i.com/mac

Updated August 31, 2026· 4 min read

Support — MacTemClean

App: MacTemClean v26.0.0 Developer: San Ventura Teknologi, PT. Contact: founder@s19i.com Web: https://s19i.com/mactemclean Support URL: https://s19i.com/mactemclean/support

For App Store Connect, set Support URL to https://s19i.com/mactemclean/support?ref=appstore and Marketing URL to https://s19i.com/mactemclean?ref=appstore.

Quick Help

First Launch

  1. Open MacTemClean (600×400 window, also lives in menu bar).
  2. If you see N needs permission, click Grant Access — Allow Library (Recommended) and select ~/Library (or Home to cover all) → Allow.
  3. Click Scan → preview sizes → select files → Clean Selected (moves to Trash).

Grant Access (Sandbox)

The app only reads folders you allow via a system Open Panel. Granting ~/Library covers 6 targets at once.

  • Grant All (Recommended): Top banner → Allow ~/Library. Log: ✅ Grant All: saved 6/6 targets.
  • Per-target: Click Grant Access on a row → Continue → pick that folder or its parent Library/Home.
  • Folder not found — nothing to clean: Normal for Downloads Temp, DerivedData, Archives if they don't exist yet. No Grant needed.
  • Stale bookmark: If you moved/renamed ~/Library, row shows NEEDS ACCESS again — Grant again.

Scan & Clean

  • Top bar: Disk Free + 12.3 GB free of X + 8pt bar (red if >90% used, orange Low space if >85%).
  • System Data Breakdown: Tap Show System Data Breakdown — shows per-category sizes (Caches, Logs, Developer, Trash, Downloads Temp, Snapshots). Clean Safe removes only safe Caches/Logs/Trash.
  • Targets: Expand rows to depth 5, toggle per file. Select All / None / Old (90+ days) per target.
  • Estimates: Total found, Freed last clean, Selected for deletion (red).
  • Top 20 in ~/Library: Find Largest → list with Open in Finder.

Tray shows drive 12.3 GB free (monospaced). Click tray to open popover: Disk Free, Refresh, bar, Top 3 system data, Open MacTemClean / About / Quit. Tray refreshes every 30s.

Support coffees appear in the menu-bar popover and main window Support section (9 consumables 1d–1m + Lifetime Supporter that hides the section). Menu bar cannot host StoreKit sheet — clicking Support in the menu bar opens the main window to complete purchase.

Schedule

Schedule section: Enable auto-scan, set interval (Every 24h), see Last auto-run. Runs only while the app is open (enable launchd helper for background — not included by default).

Troubleshooting

Issue Cause Fix
Zero KB after Scan, log 🔒 Needs access No Grant yet Grant All (~/Library) → Scan again
Folder not found — nothing to clean Folder doesn't exist yet Normal, no action
Failed to read /Users/.../.Trash Operation not permitted Trash not granted Grant Access on Trash row
Scanning directory: .../Containers/.../Data/Library/Caches Found 0 after update Old binary rm -rf ~/Library/Developer/Xcode/DerivedData/MacTemClean-* and rebuild
Ignoring NSSavePanel: setNameFieldStringValue Panel for missing folder Update to latest build (already fixed)
Tray not showing macOS <13 Requires 14.0 (deployment target)
Support list empty (In-App Purchases not set) Sandbox StoreKit not selected Xcode → Scheme → Run → Options → StoreKit Configuration → MacTemClean.storekit → Run again. In production, ensure 9 IAPs + supporter exist in App Store Connect
Password sheet closes instantly in menu bar MenuBarExtra panel dismisses on resignKey Click Support in menu bar → main window opens → purchase there (stable NSWindow)

FAQ

Is deletion permanent? No. Uses FileManager.trashItem(at:) — items go to Trash, recoverable until you empty Trash.

Does it touch system files? No. Only your home directory via AppPathProvider.realHome (getpwuid), respects sandbox.

Can I clean Homebrew/npm/cocoapods caches? Those are under ~/Library/Caches/Homebrew etc., included as Caches. Safe to remove — next build will re-download artifacts.

What about APFS snapshots? Shown as Snapshots in breakdown. The app copies sudo tmutil thinlocalsnapshots / 10000000000 1 to clipboard — you run it in Terminal.

Privacy? See docs/privacy-policy.md — no tracking, no data collected, only local processing + Apple StoreKit for purchases.

Contact

  • Email: founder@s19i.com
  • Website: https://s19i.com/mactemclean
  • GitHub / Issues: (add your repo URL)
  • Response Time: Within 2 business days

Include in your message: macOS version, MacTemClean version (About → v26.0.0 (9)), and Log section export (copy from Log view).

Help file: docs/support.md — also available as docs/help.md (symlink). Last updated: 2026-08-31.